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Privacy Policy and Cookies

This Privacy and Cookies Policy is intended to explain how FullNURSE collects, stores and handles your personal data and other data that may be collected for statistical analysis purposes.

The FullNURSE, Lda with head office at Rua Conde Tarouca, n 13, 2560-315 Torres Vedras, NIPC 516515411 is responsible for the FullNURSE brand. And in addition, the FullNURSE Lda, is responsible for operating:

– theApp FullNURSE – which aims to give more security to nurses in their day-to-day work through the generation of rigorously revised technical content, in the logic of a nursing digital assistant;

– The website FullNURSE JOBS (www.getfullnurse.com/jobs) – which aims to provide a new paradigm of quality and qualification in the recruitment and employment of nurses in the European health community;

and undertakes to guarantee the privacy and protection of the personal data of users and customers, following all legal and regulatory standards in force.

TheFullNURSE reserves the right to update and amend its Privacy and Cookies Policy from time to time to reflect any changes in the way our customers’ personal data is processed or in legal terms. At FullNURSE the latest and most current version of the Privacy and Cookie Policy will be displayed and you are advised to check it periodically for any updates or changes.

GUIDING PRINCIPLES

The main objective of this policy is to consolidate the relationship of trust and proximity between the FullNURSE and our customers and users – our nursing community. This policy also aims to demonstrate transparency in the treatment of collected data and to inform all users and customers, as holders of personal data.

LEGAL BASIS

TheFullNURSE acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.

According to the Agreement with the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to that natural person’s physical, physiological, genetic, mental, economic, cultural or social identity.”

DATA PROTECTION

We use various measures to ensure the security of the information collected, the protection of personal data collected, preventing the improper use, alteration or access, unauthorised disclosure, loss or destruction.

As the owner of the data, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and request the shop to export or delete it.

THE DATA THAT IS COLLECTED

User registration on the App

In the FullNURSE app registration FullNURSE, the following data is collected: e-mail, name, city of residence, place of work, professional position, date of birth, telephone and NIF. The data collected through the The user registration process on the App will be processed automatically and is intended to personalise the experience on the App.

User registration on the FullNURSE Jobs site

On the registration of the job vacancy site FullNURSE Jobs, the following data is collected: e-mail, name, municipality of residence, place of work, professional position, date of birth, telephone, NIF, address, professional curriculum vitae. The data collected through the user registration process on the FullNURSE Jobs site is processed automatically and is intended to provide keyword matching (keywords) which gives the user a highly customised service of job offers that match his or her preferences, qualifications and geographical location. II. Newsletter

When subscribing to the App FullNURSE Newsletteras well as on the website FullNURSE JOBS , the following data are collected: name and e-mail.

III. Contact form

TheFullNURSE may also request personal data in the contact forms, namely, name, e-mail and other information that the user or customer may provide us.

Navigation in the “FullNURSE Universe”

Data are also collected at all times relating to navigation on the App FullNURSE as well as on the website FullNURSE JOBS. Examples of this type of data are device and browser information, network information and IP address.

PURPOSE OF THE DATA COLLECTED

Personal data is collected and processed in order to fulfil the purposes set out below:

Provision of services:

Personalising the experience of the App FullNURSE;
Personalisation of job offers in the FullNURSE JOBS
Feedback sessions;
Improved customisation algorithms
Handling of subscriptions and/or other orders;
Invoicing;
Resolution of problems such as cancellation, or refund of the value of subscriptions and/or other orders in accordance with the current law;
User/customer support: clarification of doubts about our service, the operation of theFullNURSEor any other issue requested by the user/customer;

Direct Marketing:

In order for the customer to be up to date about new content or other novelties in the App FullNURSE or job offers from the FullNURSE JOBS, we may send e-mails and/or SMS with informative communications as well as commercial communications relating to offers, products or campaigns, and also thematic content and information on the processing of registered orders.

Marketing communications are made upon and with the prior consent of the user/customer.

In any and all cases, theFullNURSE seeks to ensure that the information and data collected and used are suitable for the purposes described and that they do not constitute an invasion of the user’s and client’s privacy.

WHEN DO WE COLLECT THE DATA?

Data is collected when there is a customer registration at App FullNURSE as well as on the website FullNURSE JOBS, you can also register for a newsletter, subscribe to the newsletter, fill in the contact form(s), register an order (subscription or other) or while browsing the app or the website.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

The holder of personal data has the right at any time to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.

The customer can exercise any of these rights with FullNURSE, by submitting a request to the following address geral@getfullnurse.com.

DATA RETENTION

TheFullNURSE is obliged to retain information for tax purposes and audits in accordance with the law in force.

TheFullNURSE keeps your data for 36 months due to specific requirements and practices inherent to the FullNURSE and its sector of activity, or until the customer requests that they be deleted from the database.

You may, at any time, request to access, rectify or delete your personal data by sending an email to geral@getfullnurse.com.

If the customer registers in the FullNURSE, you can check, edit or delete your personal information at any time from the customer area on FullNURSE.

At the customer’s request, the FullNURSE may change certain customer data associated with registered orders.

DATA SHARING

TheFullNURSE does not give or sell any type of personal data to another entity other than those necessary for the functioning of the service. Personal data will also not be used for any other purpose without the proper consent of the data subject.

In the framework of FullNURSE JOBS, the user will create his/her professional profile, which contains most of the data given during the initial registration. The user can choose to make their profile private or public. Making the profile public will allow other users of the FullNURSE JOBS as well as the Institutions advertising job offers to be able to access their profile by sharing the url link to the profile in question.

Any third party with whom customer data may be shared is obliged to use it exclusively as a means of executing the proper functioning of its service on behalf of FullNURSE

TheFullNURSE may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or where certain actions violate the Terms and Conditions of App FullNURSE as well as the website FullNURSE JOBS.

COOKIES

TheFullNURSE uses cookies on the website. The cookies used do not collect information that identifies the visitor, but rather about how the visitor interacts with the shop’s website. The data collected is used for statistical purposes, providing and improving the service and user experience.

WHAT KIND OF COOKIES ARE USED?

Analytical Cookies: are used for the purpose of creating and analysing statistics to improve the functioning of the website, without ever collecting personal information.

Functionality Cookies: Store user preferences regarding the use of the site, so that it is not necessary to re-configure the site each time you visit.

Third Party Cookies: These cookies are created from third-party services, such as the Google, Youtube, Facebook, Instagram, Linkedin, and others. They can be used to show you advertising related to your actions on the App FullNURSE as well as on the website FullNURSE JOBS.

For any other question regarding the protection of your personal data or the cookies used you can contact us at the following address: geral@getfullnurse.com

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